Overview Support
Knowledgebase/ Helpdesk
Forum
Customer Login
Reseller Information
VoIP EVO SDK + Secure Edition
VoIP EVO Enterprise SDK
VoIP EVO SDK for Pocket PC
VoIP Video EVO SDK .NET / C-API
VoIP SIP Client SDK
VoiceMail SDK
Office2Silverlight SDK/ Reference
Flipdoo SDK/ Reference
PPT2Flash SDK/ Reference
Powerlight SDK/ Reference
Slideshow SDK/ Reference
XPS2Image SDK/ Reference
Here we provide answers to the most common questions from users.

Our support team welcomes the opportunity to answer your questions.

Let´s start!
Sign up! It´s free
Download FREE Trial version
Need help? Contact us
This section contains information to help solve some common problems experienced by SDK users.

  • Does the SDK supports voice conferences?
  • Do you accept payments via PayPal?
  • Does your SDK support .NET development environments?
  • Are there any evaluation versions available to download?
  • Are there any differences of the features on the evaluation and the full versions?
  • I have a web application, which is used by a lot of users. How many ...
  • Do I have to pay further payments to you (integrated conaito VoIP SDK)?
  • How many copies of my application program can I distribute with only one ...
  • Is there a Code Signed Certificate of VeriSign or another agency needed ...
  • Does the conaito VoIP SDK work behind a firewall or router (NAT)?
  • Will other ports be opened by conaito SDK which are not confirmed by the user?
  • Which protocol is used by the conaito VoIP?
  • Why you are using UDP/IP when TCP/IP is available?
  • Which codec does the conaito VoIP SDK use?
  • Do you sell the source code of conaito VoIP SDK?
  • Can you match or broaden the conaito VoIP SDK to meet our needs?
  • With which operating system does the conaito VoIP SDK work?


    Q: Does the SDK supports voice conferences?
    Does the SDK supports voice conferences?

    A: Yes. The conaito VoIP Extended version and the VoIP Enterprise version provides a voice conference capability. Details can be found in the relevant section. details.
     Top Next


    Q: Do you accept payments via PayPal?
    Do you accept payments via PayPal?

    A: Yes, we accept payments via PayPal. If you have any problems with this way of payment consult our support or the support of PayPal.
    Previous Top Next


    Q: Does your SDK support .NET development environments?
    Does your SDK support .NET development environments?

    A: Yes, the conaito VoIP SDK supports all aspects of .NET-based development. Click on downloads to review the example we provide.
    Previous Top Next


    Q: Are there any evaluation versions available to download?
    Are there any evaluation versions available to download?

    A: Yes, you can download a evaluation versions of the conaito VoIP SDK. In order to download you will need to register first.
    Previous Top Next


    Q: Are there any differences of the features on the evaluation and the full versions?
    Are there any differences of the features on the evaluation versions and the full versions?

    A: No, all the features of the full version are available on the evaluation version. However, the evaluation versions has a visible entry screen with a message indicating that it is a trial version.
    Previous Top Next


    Q: I have a web application, which is used by a lot of users. How many ...
    I have a web application, which is used by a lot of users. How many license keys do I need to obtain?

    A: We supply one license key. The license is based on each product/service based on a single application. But the single application can be copied and distributed without extra fees.
    Previous Top Next


    Q: Do I have to pay further payments to you (integrated conaito VoIP SDK)?
    Do I have to pay further payments to you (integrated conaito VoIP SDK)?

    A: No, you don`t have to make further payments.
    Previous Top Next


    Q: How many copies of my application program can I distribute with only one ...
    How many copies of my application program can I distribute with only one license key?

    A: As many as you want but only for one application or one service.
    Previous Top Next


    Q: Is there a Code Signed Certificate of VeriSign or another agency needed ...
    Is there a Code Signed Certificate of VeriSign or another agency needed if I use the .CAB?

    A: No, conaito VoIP .CAB is already signed by Microsoft Authenticode Certificate.
    Previous Top Next


    Q: Does the conaito VoIP SDK work behind a firewall or router (NAT)?
    Does the conaito VoIP SDK work behind a firewall or router (NAT)?

    A: Yes, this is no problem because of the integrated conaito "Hole Punching" technology in the conaito VoIP Enterprise SDK. But in the Standard and
    Extended versions there has to be a "Port Forwarding" furnished on the receiver site. On the calling site no more modifications are necessary, but it is
    important that the ports are not locked because of an administrator.
    Previous Top Next


    Q: Will other ports be opened by conaito SDK which are not confirmed by the user?
    Will other ports be opened by conaito SDK which are not confirmed by the user?

    A: No, conaito VoIP SDK does not open any other ports.
    Previous Top Next


    Q: Which protocol is used by the conaito VoIP?
    Which protocol is used by the conaito VoIP?

    A: The conaito VoIP SDK uses the UDP protocol. Voice data and text messages are transferred over a network based on IP. UDP is used for the voice stream (similar to other protocols. e.g. RTP, RTCP etc.).
    Previous Top Next


    Q: Why you are using UDP/IP when TCP/IP is available?
    Why you are using UDP/IP when TCP/IP is available?

    A: Because UDP is a favoured protocol for voice streaming, one can say it is standard for voice streaming.
    Previous Top Next


    Q: Which codec does the conaito VoIP SDK use?
    Which codec does the conaito VoIP SDK use?

    A: For compression and decompression of the voice data the conaito VoIP SDK uses the GSM 6.10 codec.
    Previous Top Next


    Q: Do you sell the source code of conaito VoIP SDK?
    Do you sell the source code of conaito VoIP SDK?

    A: No, we do not make the source code available.
    Previous Top Next


    Q: Can you match or broaden the conaito VoIP SDK to meet our needs?
    Can you match or broaden the conaito VoIP SDK to meet our needs?

    A: Yes of course it is possible. Thereto please contact us.
    Previous Top Next


    Q: With which operating system does the conaito VoIP SDK work?
    With which operating system does the conaito VoIP SDK work?

    A: It works with Microsoft Windows 95/98/ME/2000/2003/XP and with all types of Internet connection.
    Previous Top 


  •  
    conaito LiveSupport